Shipping & Digital Delivery Policy
Last Updated: September 11, 2026
This Shipping & Digital Delivery Policy outlines the fulfillment procedures and delivery terms for purchases made on microprokey.com, operated by MsKeyDeals Ltd (“we”, “us”, or “our”).
Our platform operates on a 100% digital fulfillment model. All software product keys, digital licenses, and associated installation links are distributed exclusively through electronic means.

1. Delivery Cost

  • Free Electronic Delivery: All orders are delivered digitally at no charge ($0.00).
  • Zero Surcharges: There are no packaging, processing, handling, or customs fees associated with any purchase on our store.

2. Delivery Method & Fulfillment Process

No physical media, DVD/USB installation kits, or boxed retail packages will be dispatched by postal courier. Upon successful payment verification, your order is processed automatically through the following electronic channels:
  • Instant On-Screen Display: Your license key and installation instructions are displayed immediately on the checkout confirmation page.
  • Email Notification: An automated order confirmation containing your genuine product key, activation guidelines, and official vendor download links is dispatched directly to the email address entered at checkout.
  • Customer Dashboard: If you created or logged into an account during checkout, your license keys remain accessible at any time under the My Account section.
  • Self-Service Order Tracking: You can retrieve your license details at any time via our Order Tracking portal using your Order ID and billing email.

3. Delivery Timeframe

  • Instant Processing (24/7): Digital key allocation is fully automated and operates continuously around the clock. Most orders are generated and delivered within 1 to 5 minutes of payment confirmation.
  • Security & Fraud Screening: In rare instances, payments flagged by automated security protocols or banking verification systems may undergo brief manual inspection. In such cases, delivery typically takes between 30 minutes and 2 hours.

4. What to Do If Your Delivery Has Not Arrived

If you have completed payment but have not received your license details within 10 minutes:
  1. Check Spam/Junk Folders: Automated emails containing code snippets or links can occasionally be redirected by strict email provider filters.
  2. Whitelist Our Domain: Ensure that messages from [email protected] are marked as safe or not spam.
  3. Verify Checkout Email: Ensure there were no typos in the email address submitted during checkout.
  4. Retrieve via Order Tracking: Use our website’s tracking feature with your Order ID and billing email to pull up your key directly.

5. Lost Keys and Re-Delivery Requests

If you accidentally delete your confirmation email, switch computers, or lose access to your activation code, our support desk will gladly re-issue your credentials free of charge. Simply contact us with your original Order ID or transaction reference.

6. Contact Information & Support

For questions regarding delivery status or assistance with software setup:
  • Operating Entity: MsKeyDeals Ltd (microprokey.com)
  • Company Registration Number: 14328558 (England & Wales)
  • Registered Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
  • Support Email: [email protected]
  • Operating Hours: Technical Support available 24/7