Privacy Policy

Last Updated: September 11, 2026

This Privacy Policy describes how MsKeyDeals Ltd (operating Microprokey, accessible at microprokey.com, referred to as “the Company”, “We”, “Us”, or “Our”) collects, uses, stores, and discloses your personal information when you use our Service, purchase digital software products, or interact with our platform. It also outlines your privacy rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller Information

The entity legally responsible for your personal data is:

  • Company Name: MsKeyDeals Ltd

  • Company Registration Number: 14328558 (Registered in England & Wales)

  • Registered Corporate Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

  • Official Website: https://microprokey.com

  • Data Privacy & Support Contact: [email protected]

2. Definitions

  • Account: A unique registered profile created for you to access our Service or manage previous software purchases.

  • Device: Any computer, tablet, mobile phone, or hardware system capable of accessing the Service.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Product Key / Digital License: Unique alphanumeric activation credentials supplied via electronic delivery.

  • Service Provider: Any natural or legal person processing data on our behalf (e.g., payment gateways, hosting infrastructure, analytical suites).

  • Usage Data: Diagnostic and telemetry information collected automatically from your browser or device when visiting our website.

3. Personal Data We Collect

A. Information You Provide Directly

  • Contact & Identification Data: Full name, billing address, country, and email address.

  • Order & Transaction Records: Information regarding software titles purchased, Order IDs, fulfillment status, and license delivery records.

  • Payment Information: Cardholder data and payment authorizations are processed directly by certified, PCI-DSS-compliant payment processors. We do not store complete debit or credit card details on our local servers.

  • Customer Support Records: Communication history submitted via our contact forms, email, live chat, or error screenshots submitted for warranty evaluation.

B. Usage Data Collected Automatically

When you access the Service, our servers log technical information sent by your browser, including:

  • Your Internet Protocol (IP) address.

  • Browser type, browser version, and operating system.

  • Pages visited, timestamps, duration of visit, and referral paths.

  • Diagnostic device parameters and regional localization data.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and analytical scripts to ensure proper store functionality and understand user interaction:

  • Strictly Necessary / Session Cookies: Essential for page navigation, session management, shopping cart persistence, and secure checkout. These expire once you close your browser.

  • Functionality Cookies: Persistent cookies that store preferences, such as language settings or account authentication status.

  • Analytics & Performance Cookies: Used (with your consent) to evaluate traffic flow, customer engagement, and technical errors across the site.

  • Managing Cookies: You can adjust cookie preferences via our cookie banner or configure your browser to reject cookies. Disabling necessary cookies may impair checkout and electronic key retrieval functions.

5. How We Use Your Personal Data

We process your data under the following lawful legal grounds:

  • Contract Performance: To process transactions, verify payments, dispatch product keys and download links to your email, and fulfill our 7-day replacement warranty.

  • Legal Compliance: To meet tax reporting, accounting requirements, statutory audits, and consumer regulatory standards.

  • Legitimate Interests: To maintain website security, prevent payment fraud, optimize technical performance, and provide efficient customer support.

  • Consent: To send direct promotional updates or newsletters where you have actively subscribed. Consent can be revoked at any time.

6. Sharing and Disclosure of Personal Data

We never sell or rent your personal information. We disclose data strictly to vetted third parties under clear contractual safeguards:

  • Payment Gateways: To process credit/debit card transactions and alternative payment methods securely.

  • Cloud & Infrastructure Providers: Dedicated hosting, database, and email dispatch services that support automated 24/7 digital key delivery.

  • Corporate Restructuring: In connection with any merger, financing, or transfer of company assets, provided the acquiring party complies with this Privacy Policy.

  • Legal Authorities: Where required by law, subpoena, or valid regulatory process to protect against fraud, safety violations, or financial liability.

7. International Data Transfers

Your data may be processed on secure servers located outside of the United Kingdom or the European Economic Area (EEA). When transferring data to third countries, we ensure appropriate legal safeguards are applied, including standard contractual clauses (SCCs), UK International Data Transfer Agreements (IDTAs), or adequacy decisions recognized by data protection authorities.

8. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes set out in this policy:

  • Order and Tax Records: Retained for statutory compliance periods (typically up to 6 years under UK law).

  • Technical Logs & Activation Tickets: Maintained through our active warranty and customer assistance cycle, after which they are securely deleted or anonymized.

  • Marketing Lists: Kept until you withdraw consent or click “Unsubscribe” in promotional correspondence.

9. Your Statutory Data Rights

Under the UK and EU GDPR, you have the following rights regarding your personal information:

  • Right of Access: Request a copy of the data we hold about you.

  • Right to Rectification: Request correction of inaccurate, outdated, or incomplete records.

  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data where legal retention periods no longer apply.

  • Right to Restriction of Processing: Request temporary limitations on how we process your information.

  • Right to Data Portability: Request transfer of your data to yourself or another provider in a structured, readable format.

  • Right to Object: Object to data processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Revoke previously granted consent at any time without affecting the lawfulness of past processing.

To exercise any of these rights, email our compliance team at [email protected]. We respond to all verified requests within 30 days.

10. Security of Your Data

We employ industry-standard administrative, electronic, and physical safeguards—including TLS/SSL encryption across all connections—to protect against unauthorized access, loss, or alteration. While we employ rigorous protection standards, no internet transmission method is 100% immune from security risks.

11. Children’s Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe that a minor has provided us with personal information without parental consent, please contact us so that we may promptly remove the record.

12. External Third-Party Links

Our website may contain links to vendor download portals, setup guides, or external resources. We have no direct control over external websites and recommend reviewing their independent privacy policies before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory modifications. The “Last Updated” date at the top will indicate the latest revision. Continued use of our Service following updates constitutes acceptance of the modified terms.

14. Contact Us & Supervisory Complaints

For any questions, requests, or concerns regarding your privacy:

If you are not satisfied with our response to a privacy request, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO) at ico.org.uk.